Privacy Policy for Secret Flowers
Last Updated: June 22, 2025
Your privacy is important to us at Secret Flowers. This Privacy Policy explains how Secret Flowers ("we," "us," or "our") collects, uses, maintains, and discloses information from our users ("you"). This policy applies to the Secret Flowers website, any associated mobile applications, and all related services we offer (collectively, the "Service").
By accessing or using our Service, you signify your understanding and acceptance of the terms outlined in this Privacy Policy and our Terms of Service. If you do not agree with this policy, please do not use our Service. Your continued use of the Service after any changes are posted will be considered your acceptance of those changes.
This Privacy Policy is a binding agreement and is not open to individual negotiation. We reserve the right to modify this policy at any time. When we do, we will update the "Last Updated" date at the top of this page. We may also provide notice of significant changes on our website or via email. We encourage you to review this page periodically to stay informed about our privacy practices.
1. Information We Collect
We collect information to provide and improve our Service. The types of information we collect fall into two categories:
We use the information we collect for various purposes, including:
Secret Flowers does not sell your Personal Information. However, we may share it with third parties under the following circumstances:
The security of your Personal Information is important to us. You are responsible for safeguarding your password and preventing unauthorized access to your account. Please notify us immediately of any unauthorized use of your account. We implement reasonable administrative, physical, and electronic measures designed to protect your information from unauthorized access. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Our Policy Toward Children
Our Service is not directed to or intended for use by individuals under the age of 18. We do not knowingly collect any personal information from children under 18. If we become aware that a child has provided us with Personal Information without parental consent, we will take steps to delete such information from our files.
6. Information for Users Outside the United States
Our Service is hosted on servers located in the United States. If you are accessing the Service from another region, your personal data will be transferred to the United States. By providing your information, you consent to this transfer, processing, and maintenance in accordance with this Privacy Policy and agree to the application of United States law in all matters concerning the Service.
7. Your California Privacy Rights
Pursuant to California Civil Code Section 1798.83 ("Shine the Light" law), California residents with whom we have an established business relationship can request information once a year about sharing their personal information with third parties for those third parties' direct marketing purposes. To request a copy of this information disclosure, please contact us at the email address below. Please allow at least 30 days for a response.
8. Legal Disclaimer
This Service operates on an "AS-IS" and "AS-AVAILABLE" basis, without warranties of any kind. We are not responsible for events beyond our direct control. This Privacy Policy is governed by the laws of the State of California. Any legal action against us related to the Service must be commenced in Sacramento County, California.
9. Contact Us
This Privacy Policy is part of our Terms of Service. If you have any questions about this policy or our privacy practices, please contact us.
Email: sales@secret-flowers.com
Last Updated: June 22, 2025
Your privacy is important to us at Secret Flowers. This Privacy Policy explains how Secret Flowers ("we," "us," or "our") collects, uses, maintains, and discloses information from our users ("you"). This policy applies to the Secret Flowers website, any associated mobile applications, and all related services we offer (collectively, the "Service").
By accessing or using our Service, you signify your understanding and acceptance of the terms outlined in this Privacy Policy and our Terms of Service. If you do not agree with this policy, please do not use our Service. Your continued use of the Service after any changes are posted will be considered your acceptance of those changes.
This Privacy Policy is a binding agreement and is not open to individual negotiation. We reserve the right to modify this policy at any time. When we do, we will update the "Last Updated" date at the top of this page. We may also provide notice of significant changes on our website or via email. We encourage you to review this page periodically to stay informed about our privacy practices.
1. Information We Collect
We collect information to provide and improve our Service. The types of information we collect fall into two categories:
- Information You Provide to Us: When you use our Service, such as when you create an account, place an order, or contact us, you may provide us with "Personal Information" that can be used to identify or contact you. This may include:
- Your full name
- Your email address
- Your physical mailing and shipping addresses
- Your phone number and mobile phone number
- Your date of birth
- Account credentials, such as a username and password
- Information We Collect Automatically: As you interact with our Service, we may automatically collect certain "Usage Information" to help us understand how our Service is used. This may include:
- Log and Device Data: Our servers automatically record information that your browser or device sends. This may include your computer's Internet Protocol (IP) address, device type, browser type, geo-location data, cellular carrier, the webpage you visited before coming to our Service, and the source that referred you to us (e.g., an ad, social media, or search engine).
- Activity Data: We may collect data about your interactions with the Service, such as session duration, the pages you view, the searches you conduct, the actions you take, and the time and date of your visits.
- Do Not Track Signals: Our Service is not currently configured to respond to "Do Not Track" (DNT) signals from web browsers.
We use the information we collect for various purposes, including:
- To Provide and Improve Our Service: We use your information to fulfill your orders, manage your account, provide customer support, and for technical administration to ensure our Service is functioning correctly.
- To Personalize Your Experience: Understanding your needs and interests helps us tailor our Service's content and functionality to you.
- For Marketing and Communications: We may use your information to send you newsletters, emails, text messages, or push notifications with offers, product announcements, or promotional materials from Secret Flowers and our trusted partners. You can opt-out of these communications at any time:
- Emails: Follow the "unsubscribe" link at the bottom of the email.
- Text Messages: Follow the opt-out instructions provided in the text message. Standard message and data rates may apply.
- Push Notifications: Adjust the settings on your mobile device.
- Please note that even if you opt out of promotional messages, you will still receive essential transactional communications related to your orders or account.
- For Analytics: We analyze Usage Information to monitor the performance of our Service, understand user behavior, and generate useful data about our customers' interests and characteristics. We may also combine the information we collect with data from other sources, such as our partners or publicly available information, for research and marketing analysis.
Secret Flowers does not sell your Personal Information. However, we may share it with third parties under the following circumstances:
- Service Providers: We may employ third-party companies and individuals to perform services on our behalf. These services may include payment processing, database management, web analytics, marketing assistance, and maintenance services. These third parties will have access to your Personal Information only to perform these specific tasks for us and are obligated not to disclose or use it for any other purpose.
- Compliance with Laws and Law Enforcement: We will cooperate with government and law enforcement officials. We reserve the right to disclose any information about you if we believe in good faith that it is necessary or appropriate to respond to claims and legal processes (like subpoenas), to protect the property and rights of Secret Flowers or a third party, to ensure the safety of the public or any person, or to prevent or stop any activity we consider to be illegal, unethical, or legally actionable.
- Business Transfers: In the event of a merger, acquisition, bankruptcy, reorganization, or sale of assets, Secret Flowers may sell, transfer, or share some or all of its assets, which could include your Personal Information. Information transferred to a new entity may become subject to that entity's privacy policy.
- Third-Party Policies: This policy does not cover the privacy practices of third parties. Our Service may link to other websites, and we are not responsible for their privacy or security practices. We encourage you to review the privacy policies of any third-party sites you visit.
The security of your Personal Information is important to us. You are responsible for safeguarding your password and preventing unauthorized access to your account. Please notify us immediately of any unauthorized use of your account. We implement reasonable administrative, physical, and electronic measures designed to protect your information from unauthorized access. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Our Policy Toward Children
Our Service is not directed to or intended for use by individuals under the age of 18. We do not knowingly collect any personal information from children under 18. If we become aware that a child has provided us with Personal Information without parental consent, we will take steps to delete such information from our files.
6. Information for Users Outside the United States
Our Service is hosted on servers located in the United States. If you are accessing the Service from another region, your personal data will be transferred to the United States. By providing your information, you consent to this transfer, processing, and maintenance in accordance with this Privacy Policy and agree to the application of United States law in all matters concerning the Service.
7. Your California Privacy Rights
Pursuant to California Civil Code Section 1798.83 ("Shine the Light" law), California residents with whom we have an established business relationship can request information once a year about sharing their personal information with third parties for those third parties' direct marketing purposes. To request a copy of this information disclosure, please contact us at the email address below. Please allow at least 30 days for a response.
8. Legal Disclaimer
This Service operates on an "AS-IS" and "AS-AVAILABLE" basis, without warranties of any kind. We are not responsible for events beyond our direct control. This Privacy Policy is governed by the laws of the State of California. Any legal action against us related to the Service must be commenced in Sacramento County, California.
9. Contact Us
This Privacy Policy is part of our Terms of Service. If you have any questions about this policy or our privacy practices, please contact us.
Email: sales@secret-flowers.com
